Counter opening hours :-
| DAY | COUNTER OPENING TIMES |
|---|---|
| Monday – Thursday | 8:00 Pagi – 1:00 Tengahari 1:00 PM – 2:00 PM (Break) 2:00 Petang – 5:00 Petang |
| Friday | 8:00 PM – 12:15 PM 12:15 Tengahari – 2:45 Petang (Rehat) 2:45 PM – 5:00 PM |
Facilities provided:
- Use of the Electronic Queue Number System
- Reading Materials (Newspapers and Magazines)
- Drinking Water
- TV (Astro)
- Aircond
- Comfortable and Adequate Waiting Chairs
- Transparent View ('see through')
- Suggestion Box
- Trained Officers
- Neat Uniforms
- Appreciation To Customers
- Customer Feedback Form
- Customer Satisfaction Survey Form
- Sufficient Balance and Petty Cash